How to solve "No Signal" problem in DD Freedish?

Know how to resolve the "No Signal" problem in DD Free Dish DTH system?

If you are getting "No Signal" message on the TV screen, then don't worry. Today we will troubleshoot to get DD Free dish signals in normal condition.
There can be various reasons for not receiving signals on your DD Free dish Set-Top Box. So we will troubleshoot DD Free dish system step by steps -

Signal Status :

First of all, check the signal status in your set-top box. Just press the "Info" button from your DD Free dish remote. Now you will see signal info window. The different-2 brand set-top box may have a different-2 window but don't worry, just press the "info" button and check "Signal Intensity" and "Signal Quality" that how much the percentage you are getting in both.
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Now you may have a question in your mind-

What is "Signal Intensity" and "Signal Quality" in DD Free dish set-top box?

Or What is the difference between signal strength and signal quality?

Signal Intensity (Signal Level or Signal Strength) -

It indicates that your set-top box is connected to the dish antenna properly. The percentage is showing how much power is reaching to the LNB.
If you are not getting signal intensity, it means you can connectivity is not good. So check your connectivity by given below method.

Signal Quality -

It indicates how much gain your box is receiving from the satellite.
So if you are looking that "signal intensity" bar is okay but "signal quality" bar is not showing. It means your set-top box not getting signal from the satellite. Now you need to re-align your dish antenna. We will let you know below.
So let's troubleshoot the first problem

A) If you are not getting signal intensity in our dd free dish box.

Check the Connectivity :

DD Free dish antenna cable may not be correctly connected to the Set-Top Box. Check the RG6 connector which is connected in your set-top box. Just unplug the connector and connect again and see the signal level in your STB signal info window. if no changes then follow the next step.

The same check the cable connector plugged-in your DD Freedish antenna LNB, just unplug and connect again. make sure the coaxial cable connection is secure and don't use any splitter between connections.

Still not getting signal intensity? :

Then there may be issues with your hardware like -
Wire Problem -
Check all the wire for a cut or any damage between DTH antenna to the set-top box. If you think that you wire has been damaged or it is too old then you can replace it.
LNB problem -
If LNB is dead, then you can replace the new LNB. You can buy online from marginprice, CATVIndia, or Amazon.
Set-Top Box Problem -
You can plug-in the same set-top box to another home or dish antenna. If not working then your free dish STB is not giving output power to a dish antenna. You need to repair your box.

B) Signal Intensity is coming but not getting "Signal Quality" in dd free dish STB.

If you are not getting signal quality then the free dish antenna may need to be adjusted to improve the signal quality. Know how to set DD Free dish antenna below step by steps -

i) Call the Installation person from any DTH dealer shop. If you don't have tools and time.
ii) If you have tools then just lose the some DD Free dish antenna screws and rotate slowly-slowly to left and right sides within 2 degree.
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It means rotate your Free dish antenna slowly-2 first two degrees left-side position, if the signal is still not coming, then come back to the previous position and rotate again two degrees in the right side position. If still not getting signals.
Then come back to the first position and follow the same process for up and down direction.

iii) If still not getting signals, then it is enough of home troubleshooting. You should call the DTH installation person. You can find the DTH installation persons from easyinstallation.in or check DTH dealer from the justdial.


Warning -
Be safety-conscious while you're aligning your DD Free dish antenna. If possible, rig a safety line to protect yourself from falling. Make sure avoid power lines you're aligning your antenna. So don't take too much stress, just call the DTH technicians.

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2 comments :

  1. Thank you very much for trouble shooting details recently i face no signalproblem. Please reply solid 3000 dvb s2 stb can receive dd signal or solid icas support stb.

    ReplyDelete
  2. मेरे सेट टॉप बॉक्स में आधे चैनल्स में सिग्नल सही आते हैं, पर उसी स्थिति में आधे चैनल्स में सिग्नल सही नहीं आते हैं कृपया मुझे बताएं मैं क्या करूं सेटअप बॉक्स मैं सेटिंग सही करूं या LNB एंटीना को सेट करो करूं

    ReplyDelete

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